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1. I am trying to reach the Social Security office, can I do that locally?

No, unfortunately you can’t do this any longer. You can reach Social Security at their website or by phone at 1-800-772-1213. https://www.ssa.gov/agency/contact/

2. I have an eviction notice and can't pay the back rent. What do I do?

Come in to our office during work hours and apply for emergency assistance. Remember to bring the notice with you.

3. I need help finding a job. Where do I go?

The Cortland Works Career Center at 99 Main Street can help with all job searching assistance.

4. I want to get a job but don't have child care. What can I do?

You may be eligible for help paying for child care. Please refer to our Child Care Assistance Program page.

5. What do I need to bring with me when I apply for assisstance?

We will provide you with a list of the documents needed when you apply for assistance.