Social Services

County Office Building
  1. Social Services

    Physical Address
    60 Central Avenue
    Cortland, NY 13045



Temporary Assistance Services

This area of the Agency is responsible for the administration of income maintenance including: 
  • Public Assistance
  • Medicaid
  • Food Stamps
  • Emergency Assistance
  • HEAP
  • Daycare
  • Employment Services 
  • Child Support and Enforcement Services

Initial and on-going eligibility determinations are a primary function of Temporary Assistance services. Eligibility determinations involve means tested income guidelines, fraud investigations, and require cooperation with employment activities.

Family Services

The services provided in this area involve case management services for families and individuals with supportive needs including:

  • Child and Adult Protective Services
  • Coordinated Children's Services Initiative (CCSI)
  • Preventive Services
  • Foster Care
  • Adoption Services
  • Long Term Care Services

The goal of all services is to assist individuals and families in achieving and maintaining a safe, permanently established independent life.

Kristen Monroe
  Commissioner of Social Services
David Knickerbocker
  Director of Administrative Services
  Support Collection Unit
Brian Moore
  Director of Services
  Child Care, Income Maintenance 
  and Fraud Investigations 
Tiffanie Parker
  Director of Services
  Adult Services 
Allison Veintimilla
  Director of Services
  Adoption, CCSI, Foster  
  Care/Preventive, and Child  
   Protective Services
Keith Cassidy
  DSS Chief Attorney
Adult Services
(607) 753-5265
Child Day Care
(607) 753-5230
Child Support
(888) 208-4485
Children's Services
(607) 753-5347
CPS Hotline
(800) 342-3720
DSS Legal Unit
(607) 753-5304
Fraud Investigations
(607) 753-5320
(607) 428-5400
Managed Care
(607) 753-5202
(607) 753-5320
(607) 753-5320
TA / Employment
(607) 753-5320
(607) 753-5320
(607) 753-5303
My Benefits logo